Assistant Manager – Technical Risk Specialist, Marine

Job ID :

• Provide Technical Risk Management services supporting Marine underwriters and business development team to achieve profitability and growth of marine business and ensure compliance with the regulatory policies.

• Process and manage claims for Marine Hull & Liabilities according to the company guidelines and best practices.
• Quality Control of Claims (Marine Hull & Liabilities) and Technical Risk Assessment to achieve targeted profit.
• Monitor technical risk and claim trends.
  
  Technical Risk Management
  
• Ensure consistency in risk acceptance and adherence to any relevant standards applicable in the company, country and internationals;

• Provide Technical Risk Management service to support underwriting/distribution activities;
• Provide technical support/services to underwriters;
• Conduct risk assessment surveys relating to ship’s machinery and hull when needed;
• Assess technical risk and determine the marine insurance coverage position on the aspects of damage, collision and grounding, fire and explosion, salvage operation, etc;
• Perform risk and loss control analysis and identify areas for improvement;
• Maintain accurate loss information and prepare reports, as needed, for claims reviews, actuarial analyses and other risk management purposes;
• Provide technical expertise in the area of Marine to the team;
• Provide training to Marine team, intermediaries and clients on subject matters (Marine Hull and Liabilities)
  
  Claims Management for Marine Hull and Liabilities
  
• Appoint an appropriate service providers to investigate circumstances and severity of loss to protect the Company’s interest in situation where the loss event could potentially trigger a significant financial exposure for the Company;

• Liaise with the marine surveyors, survey agents and other experts and monitor their output from a technical quality and service point of view;
• Liaise with P&I Clubs, shipowners/managers or surveyors on all claims related matters;
• Handle claims made on marine insurance policies;
• Interpret and advise claims adjustors of marine insurance policy;
• Recommend claims adjustors on settlement of claims under the applicable terms and conditions of marine insurance policy;
• Ensure adherence to legal requirements, industry regulations and customer quality standards set by the company;
• Track clients performance and provide insight on client’s risk profile prior to renewals;
• Negotiate with intermediaries, adjusters and claim team on any disputed or contentious claim with a view to attain an amicable and reasonable settlement;
• Develop and maintain the professional reputation of the company with brokers and clients;
  
  Requirements:
  • Possess 5 to 8 years of relevant experience in sea-time, with a good understanding of the various facets of ship design - function, appearance and safety.
  • Diploma or Bachelor's degree in Marine Engineering, Civil Structural Engineering or Engineering in Marine Technology;
  • Diploma or any related certification in General Insurance.
  • Some legal knowledge (i.e. Maritime Law) would be an added advantage.
  • Critical thinking, writing skills, complex problem solving, complaint handling and service oriented.
    
    Interested applicants may email a WORD CV to admin@regiondiv.com with indicative current basic and availability.